Team Manager - TPI Sales

We are looking for a Team Manager to join our rapidly expanding and award winning B2B Sales team.

The Team Manager - TPI is responsible for one of three TPI teams that we have at Ecotricity, with a core function to expand Ecotricity’s Third Party Intermediary channel in line with forecasted growth. The Team Manager will be responsible for the day-to-day line management of the team, that will manage a portfolio of existing and new TPI’s, in order to drive new business. This will include Energy consultants, Brokers and other intermediaries. The role holder will consistently deliver exceptional leadership, coaching and mentoring to the team, and will take the lead on the largest TPI opportunities which are often complex, building long term relationships. This is a broad role which combines an element of selling and managing their own relationships, along with leading the team. The Team Manager will work with internal stakeholders such as the wider sales management team, marketing, finance and our trading department to retain existing and attract new business alongside promoting the additional company assets.

In addition to the advertised salary, this role includes a £5,000 annual car allowance.

What you will do

• Deliver against the sales channels target in line with the overall B2B Sales plan
• Day to day line management of the TPI team
• Working alongside the Senior Manager to develop the channels sales strategy, supporting change within Ecotricity where required
• Maximise sales conversion rates of the team – retention and acquisition
• Building strong relationships with key partners – with face-to-face meetings and full tender and proposition responses
• Proactively assess, clarify and validate our partners sales needs on an ongoing basis
• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and partners’ expectations
• Work with other departments to cross promote the company brand, products and partnership opportunities – taking any opportunity to cross-sell
• Develop and implement new ideas when approaching a new client base
• Management of overall pipeline activity for the team
• Provide support on escalations – appropriately raising with the leadership team where required
• Host weekly meetings with channel representatives to discuss progression
• Support back-office in providing aftersales support and customer care  
• Play a lead role in on and off-site client meetings
• Any ad-hoc tasks as requested by the Head of B2B Sales

If you are successful in getting this role it means that you have a real passion for our vision for a Green Britain as well as having an energetic and dynamic approach. You’ll be experienced in identifying new and existing opportunities along with a strong commercial acumen and will work closely with all departments to secure mutual customer targets. You have excellent communication skills and are an innovative thinker, willing to try new approaches, and will be someone who really connects with our Values.  

Knowledge Required:

• Excellent understanding of energy industry
• Strong skill level in Excel, PowerPoint SAP or similar CRM
• Good computer literacy including Microsoft Office Packages

Skills Required:

• Exceptional communication and presentation skills with ability to communicate to a senior level of stakeholder
• Strong awareness of the TPI B2B energy market
• Analytical ability to assess and interpret data and identify opportunities
• Ability to develop relationships and leverage added value from them – often with senior stakeholders
• Ability to manage multiple stakeholders in order to meet account performance objectives and customers’ expectations
• High level of numeracy and problem solving ability
• Excellent written and verbal communication skills
• Excellent time management & personal organisational skills
• Strong networking & relationship building skills – both externally and internally
• Self-driven and results orientated
• Ability to work under pressure and manage multiple deadlines
• Ability to set clear agendas and control external meetings with clients
• Strong commercial acumen
• Ability to demonstrate regular commercial thinking about new opportunities
• Ability to think strategically and contribute to the overall B2B strategy – including specific channel strategies

Attributes:

• Sales Leadership – general sales management competencies with coaching focus and performance management experience
• Manages relationships effectively both internally and externally
• Influences outcomes by using effective negotiation • Treats customers the way we like to be treated ourselves
• Solutions focused and resourceful
• Committed to continual improvement
• Engaging and motivating attitude and style
• Methodical and organised, managing own work
• Is receptive to feedback and acts accordingly
• Exceptional team player who builds open and supportive relationships
• Flexible and adaptable approach to work
• Creative and innovative Staff & Budgetary Responsibility Line management responsibility and some budgetary responsibility – where applicable.